Our Healthcare Team



Office Manager:

Donna started at Brownstown Animal Hospital in late November 1994. At the time, she also had a Pet Sitting business caring for animals in their homes when owners were away. She has six furry children of her own: two dogs named Buddy (an Airedale Terrier) and Sasha (a Terrier Mix) as well as three cats named Gabby, Muffin, and Scamp, and one bird friend. She says it’s been very rewarding working at BAH and having the opportunity and the honor of helping and caring for our patients and their owners. She gives our patients the same attention and care that she would expect for her own.



Veterinary Technician

Sue has worked for Dr. Pautler since June of 1999. She attended Lancaster General Hospital School of Nursing from 1982 to 1985, studying in the R.N. program. She also has an Associate degree in accounting from Lancaster Business School. She has been married since 1973 to Dave and they have 2 children and 2 adorable grandchildren. She and her husband have three dogs, Benny the Pug, Sparkie Blu the Jack Russell and Belle the Chihuahua mix, three cats Jimmy, Simon and Olive, a parakeet, Chip and two Russian Tortoises, Rosie Bob and Turtwig. She loves pets of all kinds and enjoys giving your pet the extra TLC he or she needs when visiting our office.



Veterinary Technician

April graduated from Warwick High School in 2001 and has been working at Brownstown Animal Hospital as a Vet Tech since then. April and her husband Keith have three beautiful children, Haley, McKenzy, and Bryson. At home, April cares for three dogs, three cats, and a tortoise. She enjoys spending time with her family as they go four-wheeling and on camping vacations. She is part of ‘Rescue PM’, the kitten/small animal rescue at BAH. In the past three years ‘Rescue PM’ has found “furrever” homes for 125 kittens, puppies, rabbits and guinea pigs. She loves working with all the animals at the hospital and treats them with as much love and care as her own.



Veterinary Assistant

Sharon has been part of the team at BAH since 2006, working evenings and Saturdays. Sharon has one grown daughter and lives in an old farmhouse she is restoring. She cares for two dogs, two cats, a flock of chickens, two ducks, two pygmy goats and a pig! There’s always room for more! Sharon also provides foster care for small farm animals for the Humane League and has had goats, sheep and a potbellied pig live with her until they got adopted. April and Sharon started ‘Rescue PM’, which has grown into a project the whole staff at BAH participates in! So far, the staff has cared for and found homes for over 125 kittens, puppies, rabbits and guinea pigs. Sharon enjoys working with the clients at BAH, hearing their latest pet stories and helping to keep their pets healthy and happy.



Veterinary Assistant, Assistant Office Manager

Jessica graduated from Octorara Area High School in 2008. Based on her love for animals, she decided a career path helping those furry little friends would be very rewarding. She attended a veterinary assistant program at Lancaster County Career and Technology Center in 2009 and graduated in the summer of 2010. Jessica got her clinical experience through BAH and became an employee in June 2010. She also handles the ordering and inventory of supplies, medication and prescription pet food for the hospital. She does an excellent job in making sure that the food and medications your pets need are in stock. Jessica has three cats of her own named Kiara, Clarence and Jasper. She also has three family dogs named Axle, Sadie and Rascal.



Veterinary Assistant

Liz began working at BAH in the fall of 2011. Liz graduated from McCaskey High School in 2003. She then attended Harrisburg Area Community College where she obtained a degree in Travel & Tourism and Hospitality Management. After working in the hospitality industry for five years, she decided to pursue her love of animals and attended the Lancaster County Career and Technology Center where she became a Certified Veterinary Assistant. She has three cats named Champ, Girl and Mama as well as a Border Collie named Gia. Liz loves to watch reality TV and also enjoys traveling and spending time at the beach, even in the winter.



Veterinary Technician

Nicole started working at BAH back in May of 2014. She graduated from Garden Spot High School in 2013 and attended Lancaster County Career and Technology Center for both her junior and senior year. She was in the Nursing program back in 2011 and then switched over to the Vet Assistant program in 2012. Nicole graduated the Vet Assistant program in 2013 and became a Certified Vet Assistant. She then attended Veterinary Technical Institute for her tech degree. Nicole has 3 dogs, Freckles- a Saint Bernard, Piper- a golden retriever, and Bruce- a pitbull. She also has a cat named Sid and 3 bunnies.

Mark F. Pautler D.V.M.


Dr. Mark Pautler founded Brownstown Animal Hospital in 1991. He renovated an 1850’s era building that was originally a home and store. A 1987 graduate of the University of Missouri-Columbia School of Veterinary Medicine, he is a native of Lancaster County. Dr. Pautler and his wife Cynthia have three children, Emily, Madeleine and Christopher.

The family enjoys caring for their pets, Maggie the Golden Retriever, Bopsy the Pug, Izzy the French Bulldog and Teddy the Himalayan cat. Dr. Pautler enjoys the personal interaction with his clients and their pets that solo practice allows. His hobbies include flying, music and spending time with his family.

Patient Portal Log In:

Brownstown Animal Hospital

Address Information:
1-3 East Main St.
Brownstown, PA 17508

Phone Number:
(717) 656-4144

For After Hour Emergencies:
Call P.E.T.S.: (717) 295-7387